Terms & Conditions

These terms and conditions ("Terms") govern your use of the Chronode website hosted at https://chronode.app and the Chronode application ("App"). By using this website or App, you agree to these Terms.

These terms cover both this website and the Chronode App available through our website.

Website

This website provides information about the Chronode App, including features, documentation, and support resources.

Chronode App

The Chronode App is a time tracking application for macOS that:

• Automatically monitors time spent in an application
• Stores all data locally on your Mac
• Provides analytics on your usage patterns
• Requires no internet connection to function (Pro features require internet connection for license verification at app launch and update checks; if verification fails, Pro features will be disabled but the app continues to function in free mode)

Website Use

You may use this website for lawful purposes only. You must not:

• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or download content
• Transmit malicious code or interfere with website functionality
• Violate any applicable laws or regulations

App Use

You may use the Chronode App in accordance with its intended purpose. You must not:

• Reverse engineer, decompile, or attempt to extract source code
• Use the App in any way that violates applicable laws
• Attempt to circumvent any security measures
• Share or redistribute the App outside of these terms
• Attempt to bypass or interfere with crash reporting, telemetry, or licence verification systems

Our Rights

We own all intellectual property rights in:

• The Chronode App and its source code
• This website content, design, and functionality
• The Chronode name, logo, and branding
• Documentation and support materials

Your Rights

You receive a limited, non-exclusive licence to:

• Use the Chronode App on devices you own or control
• Access this website for its intended purposes
• Use our documentation for App support

Your Data Ownership

• All time tracking data generated by the App belongs to you
• We have no access to your App data as it's stored locally
• You can export or delete your data at any time
• See our Privacy Policy for complete details

Website Data

Your use of this website is governed by our Privacy Policy which explains what information we collect and how we use it.

Automatic Data Collection

By using the Chronode App, you agree to our automatic collection of crash reports for debugging and app stability purposes. These reports contain technical diagnostics with sanitized file paths to protect your privacy.

Optional Analytics

The App includes optional anonymous usage analytics, which are disabled by default. You may enable or disable analytics at any time in Settings. When disabled, no usage data is collected or sent.

Licence Verification (Pro Users)

By activating a Chronode Pro licence, you consent to the collection and processing of:

• Your licence key and email address
• Your Mac's hardware identifier (UUID) for licence enforcement
• Verification checks at every app launch and during update checks to validate your licence

All data collection practices are detailed in our Privacy Policy at https://chronode.app/privacy.

Your Statutory Rights

When you purchase a Pro upgrade, you have a statutory 14-day cooling off period under UK consumer protection law. However, by purchasing and immediately activating the Pro features, you expressly agree to waive this right as required by the Consumer Contracts Regulations 2013.

Our Discretionary Refund Policy

While you waive your statutory cancellation right upon activating Pro features, we want you to be satisfied with your purchase. We may offer discretionary refunds within 14 days of purchase in the following circumstances:

• The Pro features don't function as described in our documentation
• You experience technical issues with Pro features that we cannot resolve after reasonable support attempts

Refund requests are evaluated on a case-by-case basis at our sole discretion.

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How to Request a Refund

Email us at support@chronode.app with:

• Your purchase receipt or Stripe transaction ID
• Your registered email address
• Brief explanation of your refund request
• Details of your Mac model and OS version

We typically respond to refund requests within 2-3 business days. Approved refunds will be processed through Stripe to your original payment method within 14 days, and may take an additional 5-10 business days to appear in your account.

After Refund

If your refund is approved, your Pro features will be deactivated and your account will revert to the basic version. You may continue to use the basic version as long as you wish.

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Non-Refundable Situations

Refunds will not be provided:

• More than 14 days after purchase date
• For violations of our Terms of Service
• If you've previously received a refund for this product
• If issues are caused by incompatible third-party software, system modifications, or use outside our stated system requirements

Your Consumer Rights

Under the Consumer Rights Act 2015, Pro features must be of satisfactory quality, fit for purpose, and as described. If Pro features are faulty and we cannot repair them, you may be entitled to a price reduction or full refund under your statutory rights, regardless of the time limit above.

App Performance

The Chronode App is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free operation
• Compatibility with all hardware or software configurations
• That the App will meet your specific requirements
• Complete accuracy of time tracking in all scenarios

Website Content

Website information is provided for general informational purposes. We make reasonable efforts to keep information current but do not guarantee accuracy or completeness.

System Requirements

The Chronode App requires:

• macOS 14.6+ (Sonoma) or later
• Compatible software for full functionality
• Appropriate system permissions for monitoring

To the fullest extent permitted by law:

• Our total liability shall not exceed the amount you paid for the App
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for data loss (though the App stores data locally)
• We are not liable for third-party software compatibility issues

Updates

• We may provide App updates periodically
• Updates may include bug fixes, new features, or security improvements
• We are not obligated to provide updates indefinitely
• Older App versions may become unsupported over time

Support

• We provide reasonable support for the current App version
• Support is provided through our website contact methods
• We aim to respond to support requests within 72 hours
• Support may be limited for significantly outdated App versions

Your Rights

You may stop using our services at any time by:

• Uninstalling the Chronode App
• Ceasing to visit this website
• Deleting any locally stored App data

Our Rights

We may terminate or restrict access to our services if you:

• Violate these Terms or applicable laws
• Use our services in harmful or abusive ways
• Engage in activities that threaten service security

We may update these Terms from time to time. When we do:

• We will post the updated Terms on our website
• We will update the "Last Updated" date
• Continued use of our services constitutes acceptance of new Terms
• For significant changes, we may provide additional notice

Governing Law

These Terms are governed by the laws of England and Wales.

Jurisdiction

Any legal disputes will be resolved in the courts of England and Wales.

International Use

The Chronode App and website may be used internationally, but:

• You are responsible for compliance with local laws
• Some website features may not be available in all regions
• Currency and pricing may vary by location

If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy constitute the entire agreement between you and us regarding the Chronode services.

Questions about these Terms? Contact us:

• info@chronode.app
• https://chronode.app/contact
• Lytchett House
  13 Freeland Park
  Wareham Road
  Poole
  BH16 6FA

By using this website or the Chronode App, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Monday, 27th October, 2025