Privacy Policy

Your data stays yours and so we respect your privacy

Introduction

This Privacy Policy explains how we collect, use, and protect information when you visit our website hosted at https://chronode.app or use the Chronode application ("App").

We are committed to protecting your privacy. Chronode is designed with privacy as a fundamental principle - the App stores all data locally on your Mac and transmits no personal information to our servers.

This Privacy Policy is governed by the laws of England and Wales.

Information We Collect

Chronode Application

The Chronode App collects NO personal data whatsoever.

  • All time tracking data is stored locally on your Mac using Core Data
  • Project information, session data, and analytics remain entirely on your device
  • We cannot access your activities, project names, or time tracking information

Minimal data may be transmitted to our servers for the following usage:

Crash Reports (Automatic)

The Chronode App automatically collects crash reports when critical errors occur to improve app stability. These reports include:

  • App version and macOS version information
  • Error messages and technical diagnostics
  • Stack traces showing where errors occurred
  • Crash timestamp and context

All file paths are automatically sanitized to remove your username before transmission. No personal information, project names, or file contents are included. Crash reports are sent automatically in the background and cannot be disabled. This data helps us identify and fix issues affecting all users.

Anonymous Usage Analytics (Optional)

You can optionally help us improve Chronode by enabling anonymous usage analytics. When enabled, we collect:

  • Feature usage events (e.g., when you export data or change settings)
  • App lifecycle events (launch, quit)
  • Technical information (app version, event timestamps)
  • Anonymous session identifiers (generated fresh each time you launch the app)

We do NOT collect: Your project names, file paths, code, or any personally identifiable information. Analytics are disabled by default. You can enable or disable them at any time via the app settings. When disabled, no usage data is collected or sent.

Licence Verification (Pro Users)

When you activate a Chronode Pro licence, we collect:

  • Your licence key and email address
  • Your Mac's hardware identifier (UUID from logic board)
  • App version number

To enforce our 3-device activation limit, Chronode uses your Mac's hardware UUID. This identifier:

  • Is unique to your physical Mac's logic board
  • Persists across app reinstallations and macOS updates
  • Is not shared with third parties
  • Is not used for cross-app tracking
  • Can only be reset by deactivating your licence on that device

Licence verification occurs every time you launch the app and when checking for updates. These checks require an internet connection. If verification fails, you'll receive a notification and the app will revert to free mode.


Website (https://chronode.app)

When you visit our website, we may collect:

  • Technical Information: IP address, browser type, operating system, referring website
  • Usage Data: Pages viewed, time spent on site, click patterns (via analytics services)
  • Contact Information: Name and email address if you contact us voluntarily
  • Cookies: Small files stored on your device for website functionality

How We Use Information

Chronode Application

  • We use crash report data to identify and fix bugs affecting app stability.
  • When enabled, anonymous usage analytics help us understand which features are most valuable and how to improve the user experience.
  • Licence verification data is used solely to enforce our 3-device activation limit and validate your Pro licence.

Website

We use website information to:

  • Improve website performance and user experience
  • Respond to your inquiries and support requests
  • Understand which content is most valuable to visitors
  • Ensure website security and prevent abuse

Data Storage and Security

Chronode Application

  • All data stored locally on your Mac using Apple's Core Data framework
  • No cloud storage or remote backups
  • You maintain complete control over all your data
  • Data can be exported or deleted at any time

Crash reports, telemetry events (when enabled), and licence verification data are transmitted securely over HTTPS connections. This data is retained as follows:

  • Crash reports: Until the issue is resolved, then archived
  • Telemetry events: Up to 12 months for analysis
  • Licence records: For the lifetime of your licence plus 7 years for accounting purposes
  • Device fingerprints and activation records: Retained indefinitely for licence management and fraud prevention

Website

  • Website data processed in accordance with UK data protection laws
  • Reasonable security measures implemented to protect information
  • Contact information stored only as long as necessary to respond to inquiries

Third-Party Services

Chronode Application

Chronode uses the Sparkle framework for automatic software updates (when enabled). When checking for updates:

  • Chronode periodically checks our server for new versions
  • If you have an active Pro licence, a silent licence verification check runs during the update check

Automatic updates are opt-in and can be enabled in Settings. You can always check for updates manually via the menu bar regardless of this setting. We never sell or share your data with third parties. All collected data is used solely to improve Chronode.


Website

Our website uses Fathom Analytics - A privacy-focused analytics service that doesn't use cookies, doesn't track users across websites, and is fully GDPR compliant.

We chose Fathom Analytics specifically because it respects user privacy and doesn't collect personal data.

Data transmission

Chronode Application

Chronode transmits data to our servers only for:

  • Crash report delivery (automatic, cannot be disabled)
  • Anonymous usage analytics (optional, disabled by default)
  • Licence activation, verification, and deactivation
  • Software update checks (when enabled)

All data transmission uses secure HTTPS connections with TLS encryption.

Your Rights

You have the right to:

  • Request information about data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (where legally permissible)
  • Withdraw consent for data processing
  • Lodge a complaint with the UK Information Commissioner's Office

Chronode App Rights

For data collected by the App (crash reports, telemetry when enabled, and licence information):

  • Crash reports cannot be disabled as they're essential for app stability, but contain no personally identifiable information
  • Telemetry data collection can be enabled or disabled at any time via the app settings
  • Licence data deletion can be requested by contacting us, though this will deactivate your Pro licence
  • You always have complete control over all time tracking data stored locally on your device

To exercise any of these rights regarding your licence or collected data, contact us at info@chronode.app.

Cookies and Tracking

Chronode Application

The App does not use cookies. Usage tracking (telemetry) is optional and disabled by default. Please refer to the "Anonymous Usage Analytics" section above for details.


Chronode Website

  • Our website only uses essential cookies required for basic website functionality.
  • The website does NOT use tracking or advertising cookies.
  • Fathom Analytics operates without cookies and respects your privacy by not tracking you across websites.

Data Retention

Chronode Application

Local time tracking data retention is entirely under your control as all data is stored on your device. Data transmitted to our servers is retained as follows:

  • Crash reports are retained until the issue is resolved, then archived
  • Telemetry events are retained for up to 12 months for analysis
  • Licence records are retained for the lifetime of your licence plus 7 years for accounting purposes
  • Device fingerprints and activation records are retained indefinitely for licence management and fraud prevention

Website

  • Contact inquiries: Retained for as long as necessary to provide support
  • Analytics data: Retained according to the analytics service's retention policy
  • Technical logs: Typically retained for up to 12 months for security purposes

International Data Transfers

Chronode Application

Crash reports, telemetry (when enabled), and licence verification data are transmitted to our servers. We ensure adequate safeguards are in place for any international data transfers in compliance with UK data protection laws.


Website

Website data may be processed by service providers outside the UK. We ensure adequate safeguards are in place for any such transfers.

Children's Privacy

The Chronode App and website are not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. For significant changes, we may provide additional notice.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us via:

Legal Basis (UK/EU Users)

Our legal basis for processing personal information:

  • Legitimate Interests: Website analytics and security
  • Consent: When you contact us or opt into communications
  • Contract Performance: When necessary to provide requested services

Last updated

Monday, 27th October, 2025